Privacy Policy

Last updated: May 2026

Big Brother Travel ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, and any other information you voluntarily provide through our contact or booking forms.
Booking Information: Tour preferences, travel dates, number of travelers, special requirements, and other details necessary to arrange your travel.
Technical Data: IP address, browser type, device information, and usage data collected through cookies and similar technologies.

How We Use Your Information

We use the collected information for the following purposes:

To process and respond to your tour inquiries and booking requests.
To communicate with you regarding your travel plans, confirmations, and updates.
To improve our website, services, and customer experience.
To send promotional offers and travel information (only with your explicit consent).
To comply with legal obligations and protect our rights.

Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All data transmitted through our forms is encrypted using SSL/TLS technology.

Third-Party Services

We use trusted third-party services to operate our website and process your inquiries:

Web3Forms: We use Web3Forms to process and deliver form submissions. Your form data is transmitted securely to our email.
Google Analytics: We use Google Analytics to understand how visitors interact with our website. This data is anonymized and used for statistical analysis only.
WhatsApp & Messenger: When you choose to contact us via WhatsApp or Facebook Messenger, those platforms have their own privacy policies.

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. Essential cookies are required for basic functionality, while analytics cookies help us improve our site.

Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data (subject to legal obligations).
Withdraw consent for marketing communications at any time.
Lodge a complaint with your local data protection authority.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Booking-related data may be retained for up to 5 years for legal and accounting purposes.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: